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Walk-in : Hiring Executives for Operations Team

0 - 2 YearsNoida

Posted: 12 days ago

Job Description

Interested candidates can Walk-in :

Date : 16th May 2018(Wednesday)

Time : 9:00 a.m. to 3:00 p.m.

Contact : Devika

Venue : Info Edge India Ltd, C-133B, Sector 2, Noida(Near Noida Sector 15 Metro Station)

About the role:
It is a calling profile wherein the associate will have to assist the paid customer in searching jobs and setting their preferences. This position would be reporting to the Group Manager Operations.

Job Purpose:

To ensure activation of paid services on the basis of client interaction and inputs.

Key Responsibility Areas:

1. Responsible for making outbound calls of the paid jobseekers and resolving their concerns.
2. Rigorously coordinate with internal department/teams/branches to resolve the job requirement.
3. Working on the online systems and applications

KPIs (Measurable parameters of the role)
Ensure process stays within the defined norms
Maintain the compliance for CS & Jobmail raised request
Complaint % should not be more than defined in a month
Manage and resolve Escalations within the norms.


Note : The job location will be Noida Sector 132. Pick and drop facility available from Botanical Garden Metro Station for all employees.


Salary: INR 2,25,000 - 3,25,000 P.A.
Industry: Media / Entertainment / Internet
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time
Keyskills:

Desired Candidate Profile

  • Any Graduate
  • Good communication skills




Company Profile

Info Edge India Ltd.
Info Edge has an in-depth understanding of the Indian consumer internet domain. With years of experience in the domain, strong cash flow generation and a diversified business portfolio, it one of the very few profitable pure play internet companies in the country.

We were incorporated on May 1, 1995 under the Companies Act, 1956 as Info Edge (India) Private Limited and became a public limited company on April 27, 2006. Starting with a classified recruitment online business, naukri.com, Info Edge has grown and diversified rapidly, setting benchmarks as a pioneer for others to follow. Driven by innovation, creativity, an experienced and talented leadership team and a strong culture of entrepreneurship, today, it is India's premier online classifieds company in recruitment, matrimony, real estate, education and related services.

Its business portfolio comprises:
Recruitment: Online recruitment classifieds, www.naukri.com, a clear market leader in the Indian e-recruitment space, www.naukrigulf.com, a job site focused at the Middle East market, offline executive search (www.quadranglesearch.com) and a fresher hiring site (www.firstnaukri.com). Additionally, Info Edge provides jobseekers value added services (Naukri Fast Forward) such as resume writing.

Matrimony: Online matrimony classifieds, www.jeevansathi.com, is among the top three in India's online matrimonial space, and has offline Jeevansathi Match Points and franchisees.

Real Estate: Online real estate classifieds, www.99acres.com, is India's largest property marketplace covering almost all the major cities and a large number of agents and developers.

Education: Online education classifieds, www.shiksha.com, is the smartest gateway for students to achieve their goals.
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Contact Details

Recruiter Name:Devika

Contact Company:Info Edge India Ltd.

Website:http://www.naukri.com

Walkin Interview

26 May - 26 May 10 AM

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