The prime objective of this position is to provide recruitment assistance to the HR heads/ Corporate Heads of organizations.
The role will involve assisting clients in recruitment for Oil & Gas, EPC companies in the Middle East, CV sourcing for Upstream, Downstream, Petrochemical, Refinery, EPC, Oil & Gas (Onshore/Offshore), Hospitality, Medial/ Healthcare verticals for regions in the Middle East, Far East, and parts of Africa.
Key Responsibility Areas:
- Interacting with corporate customers on calls / emails for post-sales servicing and deliverables.
- Assisting recruiters and HR professionals in understanding the functionalities of Naukrigulf and provide resolutions for their recruitment related queries .
- Creating a high trust value preposition and making clients understand various service offerings and the functionalities of Naukrigulf.com website.
- Solving queries related to optimum usage of purchased products, provide quality inputs and timely resolution as per defined TAT.
- Coordinating with other departments on a regular basis and follow up with them diligently for all raised issues.
- Working on CRM platform and provide improvement suggestions to ensure that we not only meet current productivity and quality standards but are also able to raise the bar
Why Join Us?
- 5 Days working - fixed off on Friday and Saturday
- No Field Job
- Opportunity to work with India's No. 1 recruitment site
- Fixed day shift - 10 am to 7 pm
Required Candidate profile
- 6 Months -3 years of experience in client handling / customer service / interaction.
- Freshers with good communication skills and can-do attitude can also apply.
- Should possess ability to manage multiple tasks in tight timeline frames.
- Ability to work independently with strong attention to detail and quality.
- Must be patient and a good listener to answer customer queries and concerns.
- Excellent customer handling and customer engagement skills.
Salary: Not Disclosed by Recruiter
Industry: Internet / Ecommerce
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Back Office/Web/Transaction Processing
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Full Time, Permanent