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Team Leader & Trainer - Telesales, Naukri E-Learning

3 - 5 YearsNoida

Posted: 14 days ago

Job Description

About the role: 

The incumbent will be responsible and involved in both Training and Sales process.
Main KRAs will be divided between both processes.


-- Audit -> Audit coverage, quality of audit, feedbacks given and feedback implementation

-- Training -> New joinees training / On-going training of existing team on various categories of courses

-- Nesting -> Mock call handling, Training on sales calls, follow-ups. Ensure new agents complete sales during nesting period, Take escalation calls of new joiners. Improve throughput time from nesting.

Mentoring & Sales

-- Responsible for achievement of the assigned revenue target (individual / team) (MOM, Quarterly & Yearly)
-- Coaching, developing, motivating & retaining team of counsellors
-- Ability to implement focused sales tactics to achieve top line sales results for the organization
-- Identifying potential areas for grooming team members through regular assessments & mentoring
-- Handling escalations and helping team in converting sales
Driving achievement of Sales Target of own area

Salary: Not Disclosed by Recruiter
Industry: Internet / Ecommerce
Functional Area: Sales, Retail, Business Development
Role Category: Retail Sales
Role: Counter Sales
Employment Type: Permanent Job, Full Time

Company Profile

Info Edge India Ltd.
Info Edge India Ltd.

Info Edge is India's leading consumer internet company. With online presence in recruitment, matrimony, real estate and education, and strong brands like,, and With over 4,500 employees spread over more than 48 locations in India & Middle East and a financially strong status of revenue figure Rs. 483 cr and EBIDTA margin of 40.09% for last financial year. We also have a market capitalization of over Rs 7500 cr.

Naukri Learning is an E-Learning platform providing different Preparatory & Upskilling courses provided like Six Sigma, IFRS, CFA, Digital Marketing etc
View Contact Details+
Contact Details

Contact Company:Info Edge India Ltd.


Walkin Interview

18 Jan - 18 Jan 9 AM

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