Naukri Corporate Customer Support

Key Responsibilities:

1. Interacting with corporate customers on calls / emails ( handling already acquired corporate customers with post sales hand-holding and deliverables )
2. Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions
to their recruitment related queries.
3. Creating high trust value preposition and making clients understand various service offerings and the functionalities of Naukri.com website.
4. Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT.
5. Coordinating with other departments on a daily basis and following up with them diligently.
6.Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected.

Why Join Us?
1) No field Job
2) 5 days working ( Rotational Off)
3) Shuttle Service available from office to Botanical Metro Station.
4) Fresher's can also apply.

Required Candidate profile

Requirements:

Graduate with 0-2 years of experience
Must have excellent oral and written communication skills in English
Candidates with an exposure in MS Office and Internet would be given preference.
Ability to work independently and under pressure.
Ready to take challenges.

Candidates from Recruitment background looking for operational roles can also apply.

Salary: INR 1,75,000 - 2,75,000 PA.
Industry: Internet / Ecommerce
Functional Area: IT Software - eCommerce, Internet Technologies
Role Category: Other
Role: Fresher
Employment Type: Full Time, Permanent