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Listings Audit - Team Manager | 99Acres

3 - 8 Years

Noida

Not Disclosed by Recruiter

Posted: 11 days ago

Job Description

• Candidate will have to handle Servicing/Listing screening team.
• The job involves organizing, planning, prioritizing and scheduling work assignments, in addition to owning the production, NPS & quality KRAs for this team.
• He/ She will manage performance measured on operations/business goals, and SLA metrics.
• Managing stakeholder communication across multiple lines of business on operational milestones, process changes and escalations.
• Work with the Product & Tech team to build strong processes.
• Guide and motivate team members to achieve daily/monthly targets.
• Develop Structured Training programs for the team.
• Develop strong relationships/communication with other departments.
• Be able to demonstrate full knowledge of all processes.
• Provide time-phased, qualified reports to team member’s achievement and activities.
• Liaise with other teams to achieve a common objective.
• To submit weekly work in progress reports and ensure data is accurate for real time reporting.

Required Candidate profile

  1. Should have experience in NPS
  2. Must have a team management experience
  3. Excellent Communication Skills


Salary: Not Disclosed by Recruiter
Industry: Internet / Ecommerce
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Operations
Role: Operations Manager
Employment Type: Full Time, Permanent

Company Profile

Info Edge India Ltd.
About Info Edge India Ltd

Info Edge is India’s leading consumer internet company. With online presence in recruitment, matrimony, real estate and education, and strong brands like Naukri.com, 99acres.com, jeevansathi.com and Shiksha.com.
Having revolutionized the online classified space, today Info Edge has a market capitalization of over Rs. 15,000 crore, with a network of 62 offices located in 43 cities throughout India, Info Edge has 4,049 employees engaged in innovation, product development, integration with mobile and social media, technology and technology updation, research and development, quality assurance, sales, marketing and payment collection.
Our financial track record shows a strong upward trend - Net Sales in Mar-17 were Rs. 723.48 Cr. with EBIT Margin of 29.2%. Info Edge is clearly focused on aggressively investing on both products and services with a focus on human capital.

About BU : 99acres.com

Launched by Info Edge India Ltd. in September 2005, 99acres.com is a gateway to one of the fastest growing property markets of the world, an information 'exchange' for buying, renting and selling of all types of residential and commercial properties anywhere in India. The website enables easy access to a huge property bank and allows direct connect with brokers/builders in cities as well as remote parts of the country. With over 9 million visitors visiting the website every month looking for real estate solutions, 99acres.com has over 8lakh residential and commercial property listings and over 1.5 lakh new projects. Not only this, it has the highest traffic share, time spent on site and maximum page views, making it the most popular real estate portal in the country. Backed by a strong team and a network across 40 cities in India, 99acres.com has garnered faith and support of the real estate community in India within a very short time span.
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Contact Details

Contact Company:Info Edge India Ltd.

Walkin Interview

24 Feb - 25 Feb 10 AM

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