About the role:
The role is evidently focused towards resolving customer complaints & queries.
Key Responsibility Areas:
-- Handling inbound calls & emails from customers
-- Handling complaints and providing appropriate solutions and alternatives in a timely fashion
-- Understand and manage personal performance ( includes Productivity, Quality, On time login, SLA for Complaints) on daily basis
-- Demonstrate a thorough understanding of our clients products and services and the objectives of specific campaign. Why work with us?
-- Opportunity to work with No. 1 Job site.
-- Fixed Day Shift Job
-- Attractive Monthly Incentives
-- Enriching exposure- B2C model with opportunity to deal with senior level clients
-- Excellent growth opportunities Desired Candidate Profile
- Graduates/Post Graduates with 0 to 3 yrs of Exp in Backend/Customer Service
- Must have good Spoken & written communication skills in English If interested, please walk-in with your updated cv at below address- Venue-
Info Edge, D-13, Sector-2, Noida Date & Time-
28th Nov'17@11am-2pm Contact Person-
Salary: Not Disclosed by Recruiter
Industry: Internet / Ecommerce
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time