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Customer Service Associate

- 3 YearsNoida

Posted: 52 days ago

Job Description

About the role:
The role is evidently focused towards resolving customer complaints & queries.
Key Responsibility Areas:
-- Handling inbound calls & emails from customers
-- Handling complaints and providing appropriate solutions and alternatives in a timely fashion
-- Understand and manage personal performance ( includes Productivity, Quality, On time login, SLA for Complaints) on daily basis
-- Demonstrate a thorough understanding of our clients products and services and the objectives of specific campaign.
Why work with us?
-- Opportunity to work with No. 1 Job site.
-- Fixed Day Shift Job
-- Attractive Monthly Incentives
-- Enriching exposure- B2C model with opportunity to deal with senior level clients
-- Excellent growth opportunities
Desired Candidate Profile
- Graduates/Post Graduates with 0 to 3 yrs of Exp in Backend/Customer Service
- Must have good Spoken & written communication skills in English

If interested, please walk-in with your updated cv at below address-
Venue- Info Edge, D-13, Sector-2, Noida
Date & Time- 28th Nov'17@11am-2pm
Contact Person- Kritika

Salary: Not Disclosed by Recruiter
Industry: Internet / Ecommerce
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time

Desired Candidate Profile

Education:UG -Any Graduate
PG - Post Graduation Not Required
Doctorate - Doctorate Not Required

Company Profile

Info Edge India Ltd.
View Contact Details+
Contact Details

Contact Company:Info Edge India Ltd.


Walkin Interview

18 Jan - 18 Jan 10 AM

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