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Customer & Product Evangelist

2 - 5 YearsBengaluru, Chennai, Hyderabad

Posted: 8 days ago

Job Description

  • A Customer & Product Evangelist (CPE) is involved in the entire lifecyle of a customers' engagement with Naukri Cloud products - right from post sale of the product till the final adoption and its continuing usage.
  • The role involves understanding clients' current recruitment workflows, understanding their pain points in the current/previous processes employed internally and using our Cloud solutions to solve these problems. As a champion of the Cloud products, the CPE will help in extensively training the client on Naukris' Cloud product, capture their feedback on the product, resolve their queries and issues, provide ongoing support and help in complete adoption of the product. Solve for customers and deliver an experience so profound that customers love using our products and services and actively recommend them to others.
  • As such, the incumbent will own the entire post-sale responsibility and customer experience for the Cloud products of Naukri.

Salary: Not Disclosed by Recruiter

Desired Candidate Profile

Essentially we are looking for someone with a 4-6 years of work experience in cloud products onboarding / product demo's & training (subsciption based) and echnical customer support, or technical sales support. An ideal candidate would have experience in the below areas:
- Training customers on a technology product / Cloud products/ solutions
- Handling customer queries and issues
- Extensive client interactions
- Resolving technical queries and issues on enterprise product

Education:UG -B.Sc - Any Specialization, B.Tech/B.E. - Any Specialization

Company Profile

Info Edge India Ltd.
Naukri.Com was founded by Mr.Sanjeev Bikhchandani,who started Info Edge (India) in 1995. As of Dec 2016 had a database of about 49.5 million registered job seekers and an average of about 11,000 resumes were added daily while about 130,000 resumes were modified daily during the Fiscal year 2013-14. During the Fiscal year 2013-14, 51,000 corporate customers (including hiring consultants/firms) paid for services like database access, advertising / listing on the site amongst others.
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Contact Details

Recruiter Name:Pankhuri Goel

Contact Company:Info Edge India Ltd.



Walkin Interview

27 Jun - 27 Jun 12 PM

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