Interested candidates can Walk-in : Principal Duties and Responsibilities:
Date : 14th June 2018 (Thursday)
Time : 10:00 a.m. to 3:00 p.m.
Contact : Vartika
Venue : Info Edge India Ltd, 3rd Floor , Express Trade Tower,
Opp. JBM School , Sector 132,
Sample and evaluate communication quality.
Participate in calibration sessions with Business Heads, Managers, Trainers and other communication coaches.
Achieve departmental productivity requirements (e.g. number of calls monitored per week on schedule, etc.).
Participate in Internal communication acceptability audits and recommend changes.
Provide feedback through call monitoring system and in-person to assist Managers in development of front-line employees.
Prepare weekly and monthly reports for the Line of business aligned to
Participate and lead any floor activities planned
Salary: INR 2,50,000 - 4,50,000 P.A.
Industry: Media / Entertainment / Internet
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time