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Communication Coach / Quality Analyst / Voice Coach

1 - 4 YearsDelhi NCR

Posted: 7 days ago

Job Description


Interested candidates can Walk-in :

Date : 14th June 2018 (Thursday)

Time : 10:00 a.m. to 3:00 p.m.

Contact : Vartika

Venue : Info Edge India Ltd, 3rd Floor , Express Trade Tower,
Opp. JBM School , Sector 132,
Noida


Principal Duties and Responsibilities:


Sample and evaluate communication quality.

Participate in calibration sessions with Business Heads, Managers, Trainers and other communication coaches.

Achieve departmental productivity requirements (e.g. number of calls monitored per week on schedule, etc.).

Participate in Internal communication acceptability audits and recommend changes.

Provide feedback through call monitoring system and in-person to assist Managers in development of front-line employees.

Prepare weekly and monthly reports for the Line of business aligned to

Participate and lead any floor activities planned



Salary: INR 2,50,000 - 4,50,000 P.A.
Industry: Media / Entertainment / Internet
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time
Keyskills:

Desired Candidate Profile

Good Communication Skills
Should have experience about cold calling 



Company Profile

Info Edge India Ltd.
Naukri.Com
View Contact Details+
Contact Details

Contact Company:Info Edge India Ltd.

Website:http://www.naukri.com

Walkin Interview

20 Jun - 20 Jun 2 PM

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